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Search functionality
Search functionality

Learn how to find anything in our platform!

Updated over a month ago

The search option is a common feature throughout DataCandy. You can search a card, transaction, profile, merchant and more by using any fields available on the search tabs of our platform. The more fields you use, the more specific your results will be!

You can do a search in any of the DataCandy Backoffice tabs as follows:

  1. Enter or select at least one search criteria.

  2. Click Search at the bottom of the screen. The results will be displayed in a list at the bottom.

  3. To view an item in the list, double click on the selected line or click "Details" at the top right of the search results box.

  4. Other options such as Edit or Export are also available from the Search results section.

Useful tip: For text field, you can use the "%" symbol for partial word searches.

For example, “S%” will find all names starting with S, and “%S” will find all names containing an S.

Results

The results list is sorted by column. You can customize the length of the list displayed on each page as well as the fields shown. To do so:

  • Select the desired number in "Results per Page" drop down and click Search again.

  • Select No in "Default Fields?" drop down, then select the desired check boxes and click Search again.

To export the results list, click "Export" on the top right of the list and select the desired format. For lists containing more than 50,000 lines, only CSV is available.

Got questions or need a hand? Just pop into the chat to talk to our team, or shoot us an email at [email protected]—we’re here to help!

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